Privacy Policy


Regarding the handling of personal information

Hatenaka Special Valve Production Company (hereafter, `the company`) recognizes the responsibility borne by the company in regards to the handling of personal information gathered from customers who visit the company website (, hereafter `the website`) and will do so in compliance with the law. Additionally, as privacy is essential in dealing with personal information and is an integral part of our business strategy as well as our professional obligation, the company enacts the following Personal Information Privacy Policy to ensure the protection of any personal information gathered and that only pertinent information is gathered.

1.Definition of personal information

Personal information is defined as names, addresses, telephone numbers, e-mail addresses and any other information used by the website to identify unique visitors.

2.Personal information collection

The company collects information for the express purpose of providing better service for our clients, and gathers only the information necessary within the scope of this objective.

3.Utilization of personal information

The company will not utilize information for any reason not approved of by the person from whom it was collected, or outside of the scope of the purpose for which it was collected. However, this utilization is not limited to the company and it may be necessary, for the purpose of achieving our company objectives, to share this information with third parties co-operating with the company (for example, shipping companies). In these cases, the business partners of the company will enact the same personal information collection as that used by the company.

4.Personal information management

The company strictly manages all personal information and, except in cases when it is required by law or appeals from an official public organization to disclose it, the data will not be shown to any third parties without the consent of the person from whom the information was gathered. Additionally, in cases where projects are outsourced to outside organizations, the company will strictly manage the disclosure and utilization of this information.

5.Accuracy and safety measures for personal information privacy

Our customer`s information is kept up-to-date and as accurate as possible, additionally this data is protected from unauthorized access, loss, deletion, falsification or unauthorized disclosure and is collected and stored with the strictest of care.

6.Disclosure, revision or deletion of personal information

Should you wish for your own personal information to be disclosed, revised or deleted, please contact the company with proof of your identity. The company will act as fast as is reasonably possible to comply with your wishes.

Hatenaka Special Valve Production Company
Representative Director Souichirou Hatenaka

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